Allstar: A new digital experience


Allstar asked and jump to create a new digital experience showcasing its full-service offering and position it as a leader and innovator in EV and business payments.

One of the UK’s leading fuel, EV, and business payment providers, it manages over 1.2 million cards for over 50,000 customers. In addition to enabling payments, customers rely on Allstar to manage and track spending, check fuel prices, and discover the latest fleet news and trends.

Services

Ethnographic research
Digital benchmarking
Experience strategy
Digital brand & design system
Content Architecture
Information Architecture
Experience design
UX/UI design
Art and creative direction
Guidelines and play kits

“This is a significant step forward for our business as we approach 2023 — a new chapter in our propositions and digital experiences, and one driven by customer insight, determination and positive energy within the team.”

— Phil Iley. VP of Digital Innovation at Fleetcor

A new design system

A primary goal was to modernise the brand, optimise performance and bring visual consistency.

This was delivered through an extensive digital design system. The responsive website structure has a modular tile system that flexes across devices. The tiles show clean, bite-sized content that is digestible for the user.

New onboarding journey and sales funnel

The sales funnel was clunky and opaque. When potential customers applied, they faced overwhelming and repetitive information, making it painful to compare products.

We redesigned the flow, presenting users with a Quick-Card Selector tool to find the right product quickly.

A responsive tile system

We wanted to communicate Allstar as a leader of the EV revolution with solutions for the real world. How? By showing EV technology in action and featuring its people and vehicles.

The tiles show information in an eye-catching form. Their clean structure provides a framework for creating dynamic graphics and photography.

A crucial part of their success is their flexibility and shareability. Their simplicity also helps internal teams achieve consistency, control, and streamline internal processes.

Results

New digital vision and experience strategy

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New brand and digital design system

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New website and content system

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Let’s start something special

and jump has helped businesses of all shapes and sizes to grow from small innovations to big bangs.

Change doesn't have to be scary. Whatever your needs, we are here to help.

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